As you know with all good products, they will require regular maintenance to give you years of trouble free service. In order to provide this service in accordance with the manufacturer’s guidelines, we are pleased to offer annual Service Lever Agreements.

Think of a service and maintenance contract for your security system as equivalent to combined regular servicing and breakdown cover on your car. The type of service you would choose for your car depends on the age and type of car you drive, as well as the last service it had.

A service and maintenance contract works in a similar way.  Triton Access can provide servicing for all types of security and associated building management systems. If system modifications or extensions are required, our service engineers can answer your questions, or put you in contact with specialists within our organisation.

 

In brief, what advantages will a maintenance contract give you? 

· Free unlimited telephone software support Monday to Friday 8.30am to 5.00pm.

· Battery status checks of each door and replace where necessary.

· Provide a report and cost of any remedial work to each unit if faulty or damaged.

· Check status of any Networked Units.

· Check version number of software and upgrade to the latest version if necessary.

·  Provide training on any new software features.

You will also receive the following:

Full system check:  Testing of each product will be made to confirm that it is performing its role of locking and unlocking the door. A report will show any performance problems, highlighting the reasons for malfunction and any corrective actions performed or required. Where additional works and/or parts are required, we will provide an additional quotation prior to any works being undertaken

Servicing non-Triton Access Systems:

If your system was not installed by Triton Access, you can still enjoy the benefits and peace of mind of engineering support from an industry leader. Because our engineers are trained in all types of security technology they can maintain and service systems originally supplied and installed by other companies.

Technical Call Out & Training:

We can arrange for a member of our technical staff to visit you at your site or premesis to help & support you in any aspect of your access control whether it is to set up your new system or even training days for your staff. Please contact us for our full range of services and costs.

For All Security Systems & associated products please contact Triton Access on 01424 532028. Alternatively, email us via the form on our contact page.